Standard Heaven's Best Guarantee
You Have Our Word On It!
If for any reason you are not completely happy with our service,
call us and we will do whatever we can to satisfy you. We want to
work with you to ensure your satisfaction.
30 Day No Spot Return Guarantee
Not every stain can be removed, but if we are able to remove a
spot, we guarantee it will not return. Our cleaning process is
designed to give you the longest lasting results possible. If a spot
does resurface, it will usually do so within a few days of the
cleaning BUT we will give you a full 30 Day Guarantee. If any of the
same spots reoccur during the first 30 days after the cleaning, call
us and we will return to clean them again for FREE.
3 Month Guarantee Against Permanent Stains
Customers who purchase our Stain Guard carpet Protection receive a
3 month guarantee against permanent stains. This means that if you
spill something on your carpet and cannot remove it with our spot
remover, give us a call and we will remove the spot for you. If we
are unable to remove the spot, we will refund your money for the
stain guard protectant we applied. Bleaches, dyes, pet urine, vomit,
and other chemical agents which remove or alter the color of the
carpet's dye as well as normal re-soiling due to excessive traffic
are not included in this guarantee.